Company Policies We are sincerely grateful that you have chosen Single Barrel Events to tend to your event. Our sincere goal is to provide you and your guests with fun but safe service. We have compiled some of our regulations that will assist us in offering responsible service as well as helping everything flow smoothly logistically. Thank you again for trusting us to contribute to your big day.
Time structure: We always arrive on property an hour before your event is to begin. -If you are having a welcome drink we will arrive an hour before that drink is set to be served. -If your bar is set to open after the ceremony, we will be on property an hour before your ceremony. This hour is absolutely needed to ensure that we are fully set up and quiet by the time your ceremony starts and guests arrive at the bar.
Last call: Last call does not mean the bar has ended. We do last call 30 minutes before your bar is to close. This 30 minutes is done to ensure the bartender can gather all remaining alcohol in its original package, tidy up their area, and is to give your guests a “heads up” that the bar is ending soon. We do not like to end the bar abruptly and would rather give your guests notice. Last call is just that, a 30 minute notice. You and your guests will be allowed alcohol for 30 minutes past last call. Please note, some venues do not allow a last call to be done. This is out of our hands.
Set up staff: Our load in/set up staff will arrive earlier on the day of your event. We will need to work out a time with you and your venue to drop off the equipment. We will do so with you when we do your final consultation. Our staff will reconfirm with the coordinator or onsite contact the day of to ensure the bar is in the correct place. Once the bar has been set up, we can not change the placement.
Alcohol amounts: We pour one ounce pours with every cocktail. This includes our batched cocktails. We calculate the recipe based on this one ounce pour. We are happy to customize any recipe to make the cocktail of your choice the best it can be. We only allow one drink per guest at a time. Your bartender must make all cocktails, please do not bring any home made pre-mixed cocktails for us to serve. We can not control the amount of alcohol served in these cocktails. We require a 9oz glass for your wine and a 14 or 16oz glass for your cocktails.
Shots and straight liquor cocktails: Your bartender has been trained to not offer shots. This does include single liquor cocktails such as bourbon on the rocks, Martinis and Old Fashions. As a compromise we are happy to offer Old Fashions during cocktail hour but will discontinue serving the cocktail after cocktail hour has ended.
Food must be served: Tennessee state law does require that food be “available” during all bar serving times. This includes welcome drinks, cocktail hour and the duration of your event. Examples of acceptable food options are as simple as cheese trays, chips and dips and popcorn bars.
Checking of identification: Our Bartenders will check the ID of anyone they feel may be under the age of 30. Per Tennessee state law, they are required to confirm that they are serving an “of age” patron. We typically only check the ID one time. If a person of age is found to be providing alcohol to an underage person. That person will be denied drinks for the remainder of the night.
Consultation: On our call with you to go over your selections, we will gather all information needed to calculate quantities. This calculation is an educated guess after thousands of weddings.There is no way for us to get calculations spot on. Every event is different, guests are different, and we do not know what your guests will lean towards. We are calculating the amounts based on experience. You will be responsible to take home any and all remaining alcohol. When you receive your alcohol quotes, you are welcome to make any change you wish. You can remove or add to this quote in any way up to two weeks before your event. If you do not feel that the amount on your quote is enough for your guests, please let us know and we will accommodate. On the day of your event, we can not provide more alcohol if anything runs out. You are welcome to go out for more alcohol, and give it to the bartender to serve, but Single Barrel Events can not bring more to the event on the night of. Please schedule your alcohol consult no later than 30 days before your event.
Alcohol order confirmation: Your final order for alcohol must be confirmed and sent to the liquor store 14 business days before your event. Any changes after this time can not be made. If you would like to contribute to the amounts purchased prior to your event, you are welcome to purchase and give the bartender any additional items. Please keep in mind we limit beer selections to four (including seltzers) and wine selections to three. We are at the mercy of the supply chain. We can not guarantee that the exact spirit you have selected will be in stock. We recommend having a back up selection in mind in case the supplier does not send said product to our area/store. We will let you know ahead of time if an item does not come in.
Self serving: While you have a licensed and insured bartender on site, your guests are not permitted to serve themselves. They may not serve themselves from the bar and may not serve themselves from their own supply. This includes stashes in vehicles, purses and pockets. We have the right to discontinue service if guests are self serving at your event. This is to ensure that the bartenders are controlling the amount of alcohol provided. If a guest becomes intoxicated off of their own stash, this can put in danger the bartenders liability and our alcohol insurance. This does not include alcohol consumption during the “getting ready” hours before our staff has arrived. However, if when the bartender arrives, and someone from the bridal party is intoxicated, they will refuse service to that person.
Discontinuing service to intoxicated guests: Our staff go through extensive training to spot the signs of intoxication. Our goal is to not allow guests to reach this level, but if they do feel someone has reached this level they will discontinue service to that person. This is for the safety of the guest as well as our liability as a company. If a guest is found to be providing alcohol to an intoxicated person, that person also will be denied service for the remainder of the night.
Bar placement: Single Barrel Events will not move bars. We are happy to provide a champagne set up, beer and wine table or even a signature cocktail welcome drink/cocktail hour bar, but that bar will not move to another location after cocktail hour. This bar will simply shut down and all alcohol/garnish and mixer will be hidden behind that bar. Your coordinator however is welcome to move the product to the other bar. PLEASE NOTE: If you have hired two bartenders, or a bar back, one of the bartenders will be happy to move the product to the second bar. If you have only hired one bartender, that bartender can not move anything from one bar to the other. The coolers and bar will stay in that location for the remainder of the night. The reception bar will open immediately after the cocktail hour bar shuts down. VERY IMPORTANT: Bars can not be placed on top levels of balconies, mezzanines, or porches. Getting our equipment, coolers and bars up steps is not possible due to weight. We want to ensure our staff are not injured in the set up or break down of your bar.
Payment for services: Your retainer is due as soon as you would like to book our services. This will reserve your date and add you to our calendar. Final payment is due 48 hours before your event. You are welcome to pay via CC over the phone, via Venmo (friends and family) or by mailing a check to: SINGLE BARREL EVENTS 1703 E BROADWAY AVE MARYVILLE, TN 37804
Payment for alcohol: Your alcohol is paid directly to the liquor store. Once your alcohol order has been confirmed by you, you will receive an easy to use link that takes you directly to a safe payment portal to pay for your alcohol in full. This must be paid before your event or we will not be allowed to have it delivered. This link is easiest to access from a laptop or desk top. It is not optimized for mobile devices.
Gratuity for bartender: Single Barrel Events and your bartenders are genuinely grateful for any gratuity. It is absolutely not expected and we will never solicit for tips. You are given the choice between one of the three following options. 1. Tip jar only - A small glass fish bowl tip jar will be out on the bar all night. 2. Host gratuity - A $15 per hour gratuity will be added to your invoice and no tip jar out. 3. Host gratuity AND Tip Jar - A $15 per hour gratuity will be added to your invoice and that bartender will also have a tip jar on the bar. This is the most popular option but this is absolutely your choice.
Attire: Your bartender will arrive in one of two uniforms. If your event is outside in the summer months, they may be in long, nice black shorts or a nice knee length black skort. They will also have on a nice collared black short sleeved polo. If you prefer long pants and long shirts in the summer months, please let us know so we can prepare. If your event is indoors, the bartender will have long nice dress slacks. They will always have black close toed shoes as well. Your bartender may wear a black jacket in the cooler months.
Weather: We do not automatically provide a tent for the bar. A back up rain plan should be in place with your coordinator for the bar location should it rain. If the temperature is below 45 degrees we require the bar to be indoors or a heater to be present for the bartender. We also ask that you not ask staff to be directly in the sun in the hot summer months. Safety of our staff is a great concern for us. If the change of rain is 30% or higher during the time of set up, you will need to go with your rain plan. Bars can not be moved once they are in place.
Trash: We do not have the ability take any trash with us after the event has ended. Our bartenders arrive in their own vehicles and can not take trash with them. We do not have the ability to empty the bar trash throughout the night. The bartender can not leave the bar unattended. Typically this responsibility is on the venue staff or coordination team. Please verify who will be handling trash prior to your event.
Mini bottles as wedding favors: While you have a licensed and insured bartender on property, you can not offer any alcohol “favor” that could be considered as self serving. This includes having mini bottles of alcohol/ moonshine on a table for guests to take. Please ask us about other alcohol themed wedding favors as we have many other fun ideas!
Servers responsibility: Our amazing food servers are there to help your food service run as smoothly as possible. That said, it is incredibly helpful to have an expectation list sent to us. Typical duties include, serving food via a buffet cafeteria style, plated dinner (if specified) or just tending to the buffet and letting guest self serve. Responsibilities also include, clearing of plates after service, clearing tables of empty glassware, bottles or trash. Picking up trash on ground, checking and tending to non alcoholic drink station and edible ice. If the staff are working under a caterer they will follow the lead and direction of the head caterer. If you wish to have a server manager on site, please request this at any time. Our staff does not cut cake. This is not something we are trained to execute.
Horse trailer safety: Please do not allow guests or any other vendors to get inside the Single Barrel Events Horse Trailer Bars. This is a liability for us. You are welcome to decorate the outside of the Horse Trailers in any way you would like. This includes florals and signs. We do need some working space on the actual bar top but please feel free to add decor to compliment your event.
Taking items from the bar equipment before event: Please do not take any items from our equipment. This includes dispensers, bottle openers, garnish and mixers and of course alcohol. We provide exactly what is needed to make your bar perfect and if it is taken before the event this can present issues. If anything is missing or broken by a guest, you will be charged for this item.
Garnish and mixer: We offer a garnish and mixer package for full bars. Each package covers between 1 -150 people. This is sold as a package and we take back with us what is not opened. Any opened product is yours to take. These items (cokes, sprites, bottled water) are for mixing cocktails ONLY. We do not bring enough product to supply non alcoholic beverages for the evening. We do not want to run out of mixers for your cocktails. If you want your guest to have bottled water or sodas you will have to provide and bring whatever you would like. Your catering company will likely be bringing tea, lemonade and often times, water. Please check with your catering company to confirm what they will be bringing.
Securing remaining alcohol: We must secure the alcohol in a locked location at the end of the event. This can be a locked room on the venue property, a vehicle or a cabin room. Please do not offer to distribute the “leftover” alcohol to your guests. This simply will not be permitted.
Non alcoholic beverages: We do not offer non alcoholic beverages, coffee or drink stations. This is typically set up by your caterer. The best way to offer waters and sodas to your guests is in a bin with ice that is available for guests to quick grab. The sodas and waters that we keep at the bar are for mixing cocktails only.
Glassware: Missing or broken glassware will be charged back to you as the host. The charge for this is $10 per glass. Our staff will do their best to search the property for any hidden glassware. If our staff breaks a glass, there is no charge to you.
We highly value the safety and security of your party and our employees. All policies above will be covered during consultation and setup of contracts. If you have any questions or concerns, please address them in a timely manner. We will do everything within these policies to accommodate your party as well as review all matters with reference to these policies.